PRIVACY POLICY

PRYDOR (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of visitors and customers who access our website (the “Site”).

This Privacy Policy explains how PRYDOR collects, stores, uses, and protects information when you browse our website, interact with our services, or purchase products through the Site.

By accessing or using the PRYDOR website, you agree to the practices described in this Privacy Policy.

PRYDOR retains ownership and control of the information collected through the website, any integrated tools on the website, and any future mobile applications connected with PRYDOR services.

The information we collect helps us operate the website efficiently, improve our services, and provide customers with a secure and personalized shopping experience.

INFORMATION WE COLLECT

When you interact with the PRYDOR website, we may collect certain categories of information.

Personal Information

Personal information refers to information that can identify you as an individual. This may include:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Account login details (if an account is created)

This information is generally collected when you create an account, place an order, subscribe to communications, or contact our support team.

Order Information

When you place or attempt to place an order on the Site, we may collect details related to the transaction, such as:

• Product selections
• Order value and transaction records
• Delivery information
• Payment confirmation

This information allows us to process purchases and deliver products accurately.

Device and Usage Information

We may automatically collect certain technical information when you visit the Site, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Time zone settings
• Pages viewed on the website
• Referral sources such as search engines or external websites

This data helps us understand how visitors use the Site and allows us to improve website performance and usability.

How We Use the Information That We Collect

The information collected by PRYDOR may be used for several purposes, including:

• Processing and completing purchases made on the website
• Confirming payments and preventing fraudulent transactions
• Organizing product shipments and delivery
• Sending order confirmations, invoices, or shipping updates
• Responding to customer inquiries and providing support
• Improving website functionality and user experience
• Understanding customer preferences and site usage patterns
• Informing customers about new products, promotions, or updates related to PRYDOR

Customers may opt out of promotional communications at any time.

Sharing of Information

In order to operate our services and fulfill orders, PRYDOR may share limited information with trusted third-party service providers such as:

• Payment processing companies
• Shipping and logistics partners
• Technology and website hosting providers
• Marketing and analytics service providers

These partners receive only the information necessary to perform their services and are expected to maintain appropriate confidentiality and security standards.

PRYDOR does not sell or rent customer personal information to external parties.

However, we may disclose information if required by law or if necessary to comply with legal obligations such as court orders, regulatory requirements, or lawful government requests.

Your Rights

Depending on applicable laws, you may have certain rights regarding the personal information we hold about you. These rights may include the ability to:

• Request access to personal data stored about you
• Request corrections to inaccurate or outdated information
• Request deletion of personal data where applicable
• Withdraw consent for marketing communications

If you would like to exercise any of these rights, please contact us using the details provided below.

Cookies

Cookies are small text files placed on your device by your web browser when you visit a website.

PRYDOR uses cookies and similar technologies to improve website functionality and enhance the browsing experience. Cookies help us:

• Remember user preferences
• Understand how visitors interact with the website
• Analyze website performance
• Provide a smoother and more personalized browsing experience

We may also use third-party analytics services such as website traffic and behavior analysis tools to understand how users navigate the Site.

Most browsers allow users to manage or disable cookies through browser settings. Please note that disabling cookies may affect certain website features.

Children’s Privacy

PRYDOR does not knowingly collect personal information from individuals under the age of 18. Our products and services are not intended for children.

Changes to This Privacy Policy

PRYDOR may update or modify this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or website functionality. Any updates will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us at:

Email: support@prydor.com